Lvl18 Terms & Conditions — Your Rights & Responsibilities
On this page lvl18 All platform terms and conditions are described in plain language. Please read them in full before creating an account or placing any bets.
Key Highlights at a Glance
Key points to know before reading the full details
Age Restriction
For users aged 18 and above only lvl18You may open an account and place bets on. Age verification is mandatory.
One Account Policy
Only one account per user is permitted. If multiple accounts are detected, all accounts will be permanently closed.
Bonus Terms
All bonuses have their own wagering requirements. Please read the terms carefully before claiming any bonus. Withdrawal is not possible until the requirements are met.
KYC Verification
Identity verification (KYC) is required before any withdrawal. You will need to submit a national ID or passport. This is to keep your account secure.
Prohibited Activities
Fraud, bot usage, bonus abuse, and money laundering are strictly prohibited. If detected, your account will be immediately closed and your balance forfeited.
Dispute Resolution
For any dispute, please first lvl18 Contact Support. The decision of the support team is final.
General Terms
These terms and conditions (lvl18 "Agreement") lvl18.net Applies to use of the website and associated mobile applications. This agreement is a legally binding contract between you (the user) and the company operating lvl18.
lvl18 An internationally licensed online betting and gaming platform. We operate in compliance with regulatory standards across Bangladesh and other countries worldwide. All platform activities are conducted in accordance with applicable laws and regulations.
The right to modify these Terms & Conditions at any time lvl18 reserves the right to make changes. Users will be notified via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.
- These terms are available in both English and Bengali; in the event of any conflict between the two, the Bengali version shall prevail.
- By registering, you confirm that you are 18 years of age or older.
- You confirm that online betting is legally permitted in your country or region.
- You are betting in your own name and with your own funds, not on behalf of any third party.
Account Registration
lvl18To open an account, you must register with accurate and complete information. Providing false or misleading details may result in account closure and forfeiture of deposited funds.
Information Required for Registration
- Full Name: Full name as it appears on your national ID.
- Date of Birth: To verify that you are 18+.
- Mobile Number: An active Bangladeshi phone number.
- Email Address: An active and valid email address.
- Password: At least 8 characters, including numbers and special characters.
Single Account Policy
Only one account is permitted per person, household, device, or IP address. If multiple accounts are detected, all accounts will be permanently closed and all balances and bonuses will be forfeited.
KYC Verification Process
KYC verification is mandatory before your first withdrawal or for transactions exceeding BDT 50,000. Please submit one of the following documents:
- National ID Card (NID) — scanned copy or clear photo of both sides.
- Passport — photo of the data page.
- Driving license — clear photos of both sides.
Deposits & Withdrawals
lvl18 All popular Bangladeshi payment methods are supported. Every transaction is processed through secure, encrypted channels.
| Payment Methods | Minimum | Maximum | Processing Time |
|---|---|---|---|
| BKash | ৳200 | ৳50,000 | Instant |
| Nagad | ৳200 | ৳50,000 | Instant |
| Rocket | ৳500 | ৳30,000 | 5–15 minutes |
| Bank Transfer | BDT 1,000 | BDT 2,00,000 | 1–3 business days |
Withdrawal Conditions
- KYC verification must be completed before any withdrawal.
- Deposited funds must be wagered at least once.
- Bonus balance and real balance are managed separately.
- The daily withdrawal limit is up to BDT 1,00,000.
- Withdrawals can only be made to the same payment method used for the deposit.
Betting Rules
lvl18The following rules must be observed when betting on. These rules apply equally to all users.
General Betting Rules
- Bet Confirmation: Once a bet is confirmed, it cannot be cancelled or changed.
- Odds Change: Odds may change before an event begins; the odds at the time of bet confirmation will apply.
- Cancelled Events: If an event is cancelled, the full stake for that bet will be refunded.
- Minimum Bet: The minimum stake for a single bet is BDT 20.
- Maximum Win: Maximum winnings from a single bet are capped at BDT 5,000,000.
Live Betting
In Live Betting, bets may occasionally not be accepted due to internet latency. Bets placed after an event's outcome has been determined may be voided. lvl18 saves.
Casino Games
All casino games are powered by independently verified RNG (Random Number Generator) technology. Each game's RTP (Return to Player) rate is listed in the game information section.
Bonuses & Promotions
lvl18A variety of bonuses and promotions are available. Each bonus has its own terms and conditions, which must be read before claiming.
General Bonus Terms
- Wagering Requirement: Bonus funds cannot be withdrawn until the required wagering multiplier has been met.
- Duration: Most bonuses must be used within 30 days of being claimed.
- Maximum Bet: The maximum stake per single bet from a bonus balance is BDT 500.
- Eligible Games: Some bonuses may be restricted to specific games.
- One Bonus Only: Only one bonus can be active at a time.
Prohibited Activities
Any of the following actions lvl18is strictly prohibited:
- Creating or operating multiple accounts.
- Registering using a false identity or someone else's personal information.
- Using bots, scripts, or automation software.
- Abusing or manipulating the bonus system.
- Using the platform for money laundering or any illegal activity.
- Attempting to influence or manipulate game outcomes.
- Harassing or defrauding other users.
- Attempting to breach the platform's security systems.
Account Suspension & Closure
lvl18 reserves the right to suspend or close any account at any time without providing a reason, though this is typically done for the following reasons:
- Violation of these terms and conditions.
- Suspicious transactions or suspected fraud.
- Providing false information during the KYC verification process.
- Accounts inactive for an extended period (over 12 months).
Users may also request account closure at any time. Any valid balance remaining at the time of closure (excluding bonuses) will be refunded.
Privacy & Data
For details on how we collect, store, and use your personal information, please refer to our Privacy Policy read. lvl18 Never sells your information to third parties.
- Your data is used solely for the purposes of service delivery, verification, and security.
- Information may be shared with government authorities when required by law.
- You may request a copy of your data at any time.
Responsible Gaming
lvl18 believes in responsible gaming. We want our platform to be a source of enjoyment, not hardship. To support this, we offer the following features:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Limit: Set a time limit for continuous play.
- Self-Exclusion: Temporarily suspend your account for a set period.
- Reality Check: Receive reminders at regular intervals.
To learn more, visit our Responsible Play View page.
Service Changes
lvl18 May make the following changes at any time with little or no prior notice:
- Adding, modifying, or discontinuing any part of the service.
- Updating or changing the game library.
- Changes to payment methods.
- Starting or ending bonus offers and promotions.
- Temporary suspension for scheduled technical maintenance.
Dispute Resolution
In the event of a dispute, please follow the steps below:
- Step 1: Help Center Contact the support team to submit a complaint.
- Step 2: The support team will provide an initial response within 48 hours.
- Step 3: Complex cases may take up to 7 business days for senior team review.
- Step 4: Final Decision lvl18's authority, and is binding.
For disputes regarding betting outcomes lvl18's server logs will be considered final and conclusive evidence.
Contact
If you have any questions about these Terms & Conditions, please contact us:
- Email: support@lvl18.net
- Live Chat: Help Center available 24/7.
- FAQ: For answers to common questions FAQ Page View.